Sales 1800 625 677 Service 1300 005 777
Soft Serve, Shake & Frozen-Drink Equipment for QSR and Chains
Soft serve machines for QSR are high-throughput freezers built to deliver consistent soft serve, thick shakes, frozen yoghurt and slush at speed across busy quick-service venues and multi-site chains. Majors Group supplies, installs and services this equipment Australia-wide, a family-trusted commercial frozen-dessert specialist since 1993 and the Australian distributor for Carpigiani (Italy) and ISA (Italy). From a single drive-through to a national rollout, we match the right machines to your menu, your throughput and your floor space, then back every site with genuine spare parts and qualified technicians so you keep trading.
Helping businesses grow since 1993
People, including our national service team
Australia, New Zealand and South East Asia: delivery, installation, service and genuine parts
Why QSR and chains choose Majors Group
Quick-service is unforgiving: queues build in minutes, frozen-dessert and frozen-drink lines are some of your highest-margin items, and a machine that stops mid-service costs sales and reputation. Operators come to us because we understand that pressure. We have spent three decades helping Australian food-service businesses specify equipment that performs at peak rush, holds product quality across every shift, and is genuinely serviceable when something needs attention.
For chains, the priority is consistency and rollout discipline. The cone that comes out of your Perth store should look and taste like the cone in Brisbane. We help you standardise on machines and ingredients so product quality, portion control and presentation stay uniform across the network, which protects your brand and simplifies training for high-turnover crews. When you add sites, we replicate the same specification and the same support, so each new location opens with equipment your teams already know how to run.
Machines & Equipment
The right configuration depends on your menu and your volume. The core categories for quick-service venues are:
- Commercial soft serve machines – the workhorses of QSR dessert and drive-through menus. Available as countertop models for tight benches and freestanding floor units for higher output, in single-flavour, twin-flavour and twin-with-twist configurations. Pump-fed machines deliver higher overrun and consistent texture at very high volumes, while gravity-fed machines are simpler to run and clean. Explore the range on our commercial soft serve machine hub.
- Shake and thick-shake machines – many soft serve platforms also pour spindle-style thick shakes, letting one footprint cover cones, sundaes and shakes so you maximise revenue per square metre of bench.
- Frozen yoghurt machines – the same soft-serve format tuned for fro-yo menus and self-serve fit-outs. See our frozen yoghurt hub for configurations suited to chains and franchise rollouts.
- Slush and frozen-drink machines – high-impulse, low-labour frozen beverages that suit drive-throughs, convenience and entertainment venues. Visit the slush and granita hub for bowl counts and capacities.
- Refrigerated display cabinets – where you scoop gelato or merchandise grab-and-go desserts, ISA display cabinets present product beautifully and hold it at temperature.
As the Australian distributor for Carpigiani, we bring world-leading soft serve, shake and frozen-dessert technology engineered for relentless commercial duty. When you are sizing a machine, think in terms of output per hour at your peak rather than headline capacity: a unit that comfortably keeps up during your busiest 30 minutes will run cool, consistent and reliable the rest of the day. Our specialists help you read those numbers against your real trade.
Soft serve machines for every store format
Countertop models for tight benches and floor-standing units for higher output, in single-flavour and twin-twist configurations.
191 Steel
Single flavour on the counter. More than 250 servings of 75 g an hour, pump or gravity feed.
193 Steel
Twin twist on the counter. More than 450 servings of 75 g an hour.
243 T SP
The most compact twin-twist machine. More than 300 servings of 75 g an hour.
XVL 1 Steel
High-performance single flavour. More than 450 servings of 75 g an hour.
XVL 3 Steel
Floor-standing twin twist. Up to 600 servings of 75 g an hour.
Super Tre BP
Versatile floor-standing twin twist. Up to 650 servings of 75 g an hour.
UF 920 SP
Twin twist with high production capacity: up to 1,000 servings an hour.
Colore 3
Twin twist with three variegations, for six different types of cone. Up to 695 servings of 75 g.
Shake and thick-shake machines
Dedicated shake machines, and combined machines that pour shakes and soft serve from one footprint. Shake premix is in stock for immediate delivery.
191 K SP
Counter-top shake machine. Up to 150 servings of 0.4 L an hour.
K Shake SP
Floor-standing shake machine. More than 200 servings of 0.4 L an hour.
K4
Shakes and sundaes from one floor-standing machine: a soft serve side and a shake side flavoured with up to four syrups.
GK3 P SP
Floor-standing machine for creamy soft serve and milkshakes from one footprint.
Chocolate fountains, dispensers and dipping chocolate
Flowing chocolate on the counter, for dipped cones, topped sundaes and hot chocolate drinks.
ChocoHot One
Chocolate fountain with a 5.5 kg bowl, for topping cones and tubs and filling cups with hot chocolate drinks.
ChocoHot Two
Two 5.5 kg bowls, for two chocolates side by side on the counter.
Fuenty Chocolate
Tabletop dispenser for coatings and creams that need no heating: fill cones and cups, coat ice cream bars, top desserts.
Dipping Chocolate 10 kg
Ready to use with no heating required. A thin crackle coating for soft serve, with no wastage.
Slush machines
Single, twin and triple-bowl machines with fast freeze. Slush mix is in stock for immediate delivery.
Freazy Slush Machine
Fast freeze with one, two or three 12 L bowls, built for busy, high-turnover venues.
Fast Freeze Twin Bowl Slush Machine
Two 12 L bowls (24 L), quick defrost, smart touchpad control and vertical airflow.
V-Air Twin Bowl Machine
Vertical airflow twin-bowl machine that boosts slush sales from minimal counter space.
GHZ Slush Machine
Granita and slush in 1, 2 or 3 bowls, with the patented asymmetric bowl and fast freeze.
Display cabinets that present and protect the product
Where you scoop gelato or merchandise grab-and-go desserts, Italian-made ISA cabinets show the product at its best and hold it at temperature.
ISA Isetta
The fast solution for ice cream: a compact display cabinet for stores, restaurant chains, hotels and cinemas.
ISA Millennium
The ice cream display cabinet chosen by thousands of bars, ice cream shops and vendors for its reliability and performance.
ISA MultyCool scoop cabinet
Round-tub, pozzetti-style scoop cabinet in 4+4 to 12+12 tub configurations, to suit any counter size.
ISA Cristal Tower
Vertical tower display freezer that maximises product visibility on a small footprint.
BRX gelato cabinets with glycol wells
A glycol cooling circuit surrounds every well, so each flavour sits at a stable temperature. BRX is available in Australia exclusively from Majors Group.
BRX Vista P99
The full-depth Vista: square 25×25 cm tubs or round carapina pans, 2 or 3 rows, 6 to 20 wells with reserve.
BRX Vista P85
The same glycol-well preservation in a compact 85 cm deep cabinet: 2 rows, 6 to 16 wells.
BRX Joy
A ventilated gelato well bench, mobile or fixed, for restaurants, hotels, bars, kiosks and events.
Save water and money at every site
Water-cooled machines normally send their cooling water to the drain. Salvalacqua, by BRX Italia, cools the same water in a closed circuit and sends it round again: a 100% saving of drinking water used for cooling, with no limescale and lower maintenance costs.
Three lines and 15 standard models cover everything from a single compact unit for a small store to outdoor-chiller systems, with bespoke solutions for large production. Winner of the MIG Green Award 2023 for the most sustainable innovation in the ice cream industry.
Small batch freezers for fresh gelato made in store
Countertop Carpigiani batch freezers make gelato and sorbet a few kilos at a time, so any store can add a fresh, made-in-store range.
Ready 8-12
Compact countertop machine that heats and freezes the mix: pasteurise and batch freeze in one machine. 1.5 to 2.5 kg per cycle.
Ready 14 20
Pasteurisation, ageing and batch freezing in a single countertop machine, with nine automatic programs. 2 to 4 kg per cycle.
ReadyChef
Gelato, pastry and chocolate from one countertop batch freezer with more than 30 programs. Up to 4 kg per cycle.
Labo 8-12 XPL P
Easy-to-use countertop batch freezer with five freezing programs. 1.5 to 2.5 kg per cycle.
Ingredients
Equipment is only half the result — the mix matters just as much. Consistent ingredients are what make a soft serve, shake or fro-yo taste identical across every store and every shift. For chains this is critical: standardising your mixes alongside your machines locks in flavour, texture and portion economics network-wide, and makes crew training far simpler. We can advise on soft serve and frozen-yoghurt mixes, shake bases and slush concentrates that pair correctly with your chosen machines, so overrun, freezing point and pour quality are dialled in from day one. Talk to us about the ingredients that suit your menu and your volumes.
Choosing the right setup for your venue
Start with your menu and your peak throughput, then work back to machine type, flavour count and footprint. A single drive-through with a soft serve and shake focus has very different needs to a self-serve fro-yo bar or a high-volume slush program. Consider counter space and whether countertop or freestanding suits your fit-out; flavour configuration (single, twin or twist); and whether pump or gravity feed matches your volume and cleaning routine. For multi-site brands, we help you build one specification you can repeat at every location so procurement, training and service stay simple as you grow.
Running costs, efficiency and reliability
In quick-service, uptime is the number that matters most. Frozen-dessert and frozen-drink machines run hard, and consistent daily cleaning plus scheduled preventative maintenance is what keeps them producing quality product and avoids costly breakdowns at the worst possible moment. Modern Carpigiani equipment is engineered for efficiency and consistent overrun, which protects both product quality and your yield per litre of mix. Factor cleaning time and standby cycles into your labour planning, and lean on our team to set up a maintenance rhythm that keeps every site trading.
Installation, power and Australia-wide delivery
We deliver, install and commission across Australia — metro and regional — so your equipment arrives ready to run, not just dropped at the loading dock. Soft serve, shake and slush machines have specific power, water (for water-cooled models) and ventilation requirements, and getting these right at fit-out stage prevents headaches later. For chains, we coordinate multi-site rollouts to a schedule, so new stores open on time with equipment commissioned and crews ready. Talk to our food-service team early via the food service hub and we will help you plan each site properly.
Finance for single sites and fleets
Frozen-dessert equipment is a revenue-generating asset, and financing lets you preserve cash flow while it pays for itself. Through FlexiCommercial we offer finance options suited to single venues and to fleet rollouts across multiple sites, so you can scale your network without a large upfront outlay. Pricing is POA — tell us your menu and site count and we will tailor a package.
The Majors Group backup promise
This is what sets us apart and why chains trust us with national fleets: genuine spare parts and qualified technicians available Australia-wide. When a machine in any location needs attention, you are never left stranded. Our service and spare parts team keeps genuine Carpigiani and ISA components moving and skilled technicians on the road, so a fault at one store doesn’t become lost trade across your brand. For fast-paced QSR operators, that reliability is the difference between a quick fix and a dark dessert station. Reach our service and parts line on 1300 005 777.
Your supply chain partner for national rollout
Majors Group does more than supply equipment to quick service restaurants and multi-site chains. We hold large stock, warehouse goods for scheduled weekly supply and deliver them through our own national delivery service, so every store across Australia has what it needs, when it needs it.
Stock on hand
We hold large stock and have the warehouse capacity to store your goods for scheduled weekly supply.
Our own delivery service
Our national delivery service handles your weekly deliveries, backed by national and international freight partners.
Online ordering portal
Order online and check stock availability before you place an order.
Weekly uploads
Upload your weekly orders to the portal and track supply and usage across every store.
Just-in-time supply
Deliveries are planned around actual demand, so stores carry less stock on site and waste less.
Risk and global distribution
Supply risk is managed and our international freight partners cover global distribution, protecting continuity of supply as you grow.
Frequently Asked Questions
What is the best soft serve machine for a quick-service restaurant?
The best machine depends on your peak hourly output, menu (cones, shakes, twist) and available bench or floor space. Our specialists will size the right Carpigiani configuration for your venue — call 1800 625 677 or request a quote and we will recommend the right fit.
How much does a commercial soft serve machine cost in Australia?
Pricing is POA because it depends on configuration, output and whether you are buying for one site or a fleet. Tell us your requirements via our contact page and your nearest Majors Group specialist will prepare a tailored quote and finance options.
Can I finance soft serve and frozen-drink equipment for multiple sites?
Yes — through FlexiCommercial we offer finance for single venues and multi-site rollouts. Visit our finance page or call 1800 625 677 and we will structure a package that fits your fleet plan.
Do you install and service soft serve machines Australia-wide?
Yes. We deliver, install and commission nationally, and back every site with genuine spare parts and qualified technicians Australia-wide. Reach service and parts on 1300 005 777.
What is the difference between pump-fed and gravity-fed soft serve machines?
Pump-fed machines add more overrun and suit very high volumes with consistent texture, while gravity-fed machines are simpler to run and clean. Our team will advise which suits your throughput — get in touch for a recommendation.
How often do commercial soft serve machines need cleaning and servicing?
Daily cleaning is essential for food safety and product quality, alongside scheduled preventative maintenance to protect uptime. We can set up a service plan for one site or your whole network — call 1300 005 777 to arrange it.
Can one machine make both soft serve and thick shakes?
Many soft serve platforms also pour spindle-style thick shakes, helping you cover cones, sundaes and shakes from one footprint. Ask our specialists which model suits your menu — call 1800 625 677 or request a quote.
How do you keep product consistent across a chain of stores?
By standardising on the same machines and ingredients across every site, so that flavour, texture and portions stay uniform and crew training is simpler. Contact us to build a repeatable specification for your rollout.
Talk to a QSR specialist
Whether you are opening one drive-through or rolling out frozen-dessert and frozen-drink lines across a national chain, our team will help you specify the right machines, mixes and support package. Contact Majors Group or call sales on 1800 625 677 to request a quote.
Sales 1800 625 677 · Service 1300 005 777