Customer reviews

Majors Group customer reviews

What customers say about working with Majors Group. These are Google reviews from gelato shops, cafes and other food businesses we supply with machines, ingredients, training and service. We show a selection of five-star reviews from our Melbourne, Sydney and Adelaide Google Business Profiles; every review, including critical ones, is on Google.

Melbourne · Victoria

Reviews from Melbourne and Victorian customers

Left on our Melbourne Google Business Profile, Brooklyn VIC.

★★★★★

Jitin M.

“Great to company to work with, always supportive and helpful. Thanks Judita and Riccardo.”

Google review · Melbourne · July 2026

★★★★★

Cindy N.

“I had a wonderful experience with the team and Judita, who was very helpful throughout the process of setting up my business. The training was great, the machines are easy to use, and many of our customers have really enjoyed the flavours. Thank you to the whole team for all your help and support!”

Google review · Melbourne · July 2026

★★★★★

Gelatina Rutherglen

“We’ve had a fantastic experience with Majors Group as a supplier for our small business, Gelatina. They provide high-quality gelato ingredients and equipment, and their team has an excellent knowledge of the gelato industry. It’s incredibly valuable to have a supplier who understands the products, the equipment and the realities of running a gelato business.

“A special shout-out to our Account Manager, Judita, who has been absolutely wonderful to deal with. She is friendly, helpful and responsive, and always takes the time to understand what we need and provide great advice.

“As a small business based in regional Victoria, we really appreciate receiving such a high level of service and support, even though we’re not based in a major city. Judita and the team consistently go above and beyond to look after us, and it makes a real difference to our business.

“We highly recommend Majors Group to anyone in the gelato industry looking for quality products, reliable equipment and a team that genuinely knows and understands gelato.”

Google review · Melbourne · July 2026

★★★★★

Necmi A.

“Highly recommend Majors Group. Great service, quality products and always very helpful. As gelato shop owner its very important for me to work with the suppliers you can rely on, and Majors Group has been professional, responsive and easy to deal with. Special shout out to Riccardo, Judita and Tina – thank you guys for your continue support, knowledge and great service.”

Google review · Melbourne · April 2026

★★★★★

Rovena X.

“I have been a costumer of majors group for almost 10 years now and I would like to give a 5 star review to Judita especially because she’s been a great addition to this company

“She’s always there when i call and ask for anything and always comes to check on us for any needs

“Keeps us updated with the latest products and I can reach her anytime

“I’m glad she’s looking after our account and looking forward to continue to work together

“Judita you’re amazing”

Google review · Melbourne · April 2026

★★★★★

YOBOWL

“We’ve had an absolutely fantastic experience working with your team.

“A special thank you to Judita, who has been nothing short of exceptional. She has gone above and beyond at every step to ensure we had everything we needed, always being proactive, responsive, and incredibly helpful. Her positive attitude and willingness to assist made the entire process smooth and stress-free.

“It’s rare to come across such dedicated and customer-focused service, and we truly appreciate the effort and support. Looking forward to continuing to work together!”

Google review · Melbourne · April 2026

★★★★★

Simon X.

“First time dealing with Majors Group, and it was amazing experience. Staffs are very friendly and professional. Highlighting Phineas who are friendly and proactive at work. Always walk extra miles to serve us and helped the setup process goes smoothly. I am glad I choose them and highly recommending this company especially Phineas to anyone. Great work.”

Google review · Melbourne · November 2025

Sydney · New South Wales

Reviews from Sydney and New South Wales customers

Left on our Sydney Google Business Profile, Silverwater NSW.

★★★★★

Boschetto Cafe

“Good customers service by Julie. She is always very helpful and passionate. She is also good at recommending any new ideas and recipe for new menu.”

Google review · Sydney · March 2025

★★★★★

Sophia K.

“We’ve been working with Majors Group for some time now, and they have been an incredible partner for our business. They consistently go above and beyond, offering unmatched support and assistance whenever we need it. Their team is responsive, knowledgeable, and truly dedicated to helping us succeed.

“A big thank you to Julie—she’s been absolutely amazing to work with. Julie is incredibly patient, always willing to take the time to ensure everything is running smoothly. Her professionalism and commitment to providing top-tier support have made a huge difference for us. We’re grateful for her help to keep us on track!”

Google review · Sydney · February 2025

★★★★★

Emily T.

“Always provide good service and helpful. Highly recommend this company for your ice cream business!”

Google review · Sydney · February 2025

★★★★★

Amir

“Hi,

“I am truly satisfied with the machine, ingredients, service, and warranty provided by the kind team at the Sydney office. A special thank you to Andrea, Albert, Manuella, and Anthony for their exceptional support. Specially kind professional Italian gentleman Andrea.They are a very good and helpful team.

“Highly recommended”

Google review · Sydney · January 2025

Adelaide · South Australia

Reviews from Adelaide and South Australian customers

Left on our South Australia Google Business Profile.

★★★★★

P A.

“Customer service is exceptional. One on one dealings with a very knowledgeable local rep Alessandro. They gave me the absolute best price on my machine from the start without any negotiating necessary. I look forward to dealing with them in the long term.”

Google review · Adelaide · November 2025

★★★★★

JoshuaTree

“This place sells some of the best equipment and ingredients on the market. Zero doubt. If you have the skill to use it ofcorse. Have won many medallions at the show using there products and have them as a permanent supplier. Thanks guys.”

Google review · Adelaide · April 2023

FAQ

Customer reviews: frequently asked questions

What do customers say about Majors Group?

Customers describe a responsive, knowledgeable team that looks after their account over the long term. Reviews mention help setting up a new shop, training, machines that are easy to use, quality ingredients and responsive support. One customer has bought from Majors Group for almost ten years.

Where can I read all Majors Group reviews?

Every review, including critical ones, is on our Google Business Profiles: Melbourne, Sydney, Adelaide.

Are these reviews real?

They are copied word for word from Google reviews, credited to the name each reviewer uses on Google (people by first name and initial) and dated by month. We have not edited them. This page shows a selection of five-star reviews; the full set is on Google.

How do I leave a review?

Open the Google Business Profile for the location you deal with and choose Write a review. The links are on this page. Reviews help other businesses find a supplier they can rely on.

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