At Majors Group, we understand you’re need for service support in the event of equipment failure.

We offer unrivalled technical support and have the service, spare parts and technical resources to deliver a range of pro-active responses to your service or equipment maintenance requirements.

1300 005 777

NSW – VIC – QLD – SA – WA – TAS – NT

New Zealand – Singapore

Spare Parts

Majors carries an extensive range of parts for all Majors Group product brands: ISA, Frigomat, GelMatic, Technogel, Sencotel, GBG, Taylor, Carpigiani, and GEMM.

  • Soft Serve Machine
  • Gelato Machine – Batch Freezer Machine & Freezer Machine
  • Display Cabinet – Gelato cabinet, Ice Cream cabinet
  • Slush Machine – Sencotel & GBG and all other brands

Booking Service & Repair

When you book for a service at Majors Group, you know that only Majors Group authorised trained technicians will be at your service with genuine parts designed specifically for your model.

For over six years the Majors Group’s qualified technicians have supported our customers.

They have the training and back-up factory support to carry out the appropriate repairs. Managed by a central call centre in Victoria, Majors Group strive to achieve a “same day” attendance process.

Original parts are stocked in service vehicles to minimise return visits and costly down time.

EQUIPMENT BREAKDOWN

You can now contact directly our Service Department on 1300 005 777 to request assistance. Our expert team is happy to render advice and qualified assistance on the telephone.

BREAKDOWN DURING AFTER HOURS?
Lodge your service request or a spare part inquiry online, through the Majors Group website. Select the Service tab of the menu bar and fill out the form. The more details you provide, the easier it is to assist you.

PROTECT YOUR BUSINESS.
Our Service Department provides tailored Planned Maintenance Program based on your machinery, your requirements and budget.

STAY WORRY FREE.
Consumable Parts Service Kits for our equipment. Our Service Department would be happy to speak with you about what parts your establishment should keep on hand, to limit your downtime of equipment.

Explore the benefits for your business – 1300 005 777
We are here to assist, and we will always do our best.

We always want to achieve the best, so, if we have improvements to make, please make the time to email: info@majorsgroup.com.au so we can learn and make sure we improve, all the time.