Gelmatic Giotto 12

The Gelmatic Giotto 12 is the high-output single-flavour countertop machine in the Giotto range, producing up to 33 kg of express gelato, soft serve or frozen yoghurt per hour from an 18 L hopper and 3.2 L cylinder. It serves up to 9 x 100 g portions in 60 seconds and handles single dispenses of up to 1000 g.

Choose gravity-fed (GR) or piston pump-fed (PM). The 7-inch INCODIS 3.0 touchscreen, Heat Treatment, Smart Hygiene Control and WiFi remote control come standard, in black, white or red.

Key specifications

• Flavours: 1
• Feed system: Gravity-fed (GR) or piston pump-fed (PM)
• Hourly production: Up to 33 kg/h
• Servings per minute: Max 9 x 100 g, recovery time 80 seconds
• Single dispensing quantity: Max 1000 g, recovery time 105 seconds
• Hopper: 18 L (GR) / 17.5 L (PM), refrigerated, with mixer and level sensor
• Cylinder: 3.2 L
• Dimensions (H x W x D): 814 x 400 x 937 mm
• Weight: 120 kg
• Power supply: 2800 W, single or three phase, 50–60 Hz
• Cooling: Air or water condensation, 1 hermetic compressor
• Refrigerant: R454C
• Control system: GTECH Controller with INCODIS 3.0, 7-inch touchscreen
• Colours: Black, white or red
• Products: Express gelato, soft serve and frozen yoghurt

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Gelmatic technology in the Giotto 12

Control, consistency and performance (3)

• GTECH Controller with INCODIS 3.0: a 7-inch touchscreen with built-in step-by-step video tutorials, and you can upload your own videos to play as promotions or screen savers.
• Hopper mixer and level sensor: keeps the mix uniform and at a constant temperature, and warns you before it runs out.
• Remote control via WiFi (GCare Connect): monitor and operate the machine remotely through the GTECH reporting network.

Programs and recipes (1)

• Self-closing handle and self-service mode: lets customers serve themselves safely while the screen shows your images and videos.

Hygiene, cleaning and food safety (2)

• Heat Treatment: gently warms the mix to kill bacteria and keep product fresh longer, reducing cleaning frequency while maintaining microbiological safety.
• Smart Hygiene Control: monitors hygiene conditions, pauses production if needed and runs a cleaning cycle before resuming.

Build, design and convenience (5)

• Smart airflow design: air flows from the bottom up, so no ventilation space is needed around the machine.
• Quiet operation: designed to sit comfortably at a front-of-house counter.
• Removable nozzle: quick to take off for cleaning.
• Smart notifications: maintenance, general and hopper-level alerts.
• Portion counter: keeps count of every serve dispensed.

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Gelmatic technology up close

How the Gelmatic Giotto 12 works, in images from Gelmatic in Italy.

GTECH INCODIS 3.0

Gelmatic's most advanced control system: a 7-inch touchscreen with intuitive icons and a choice of language. It anticipates problems, tells staff the right action to take, and includes a multimedia library of user tutorials.

Four recipes, one tap

One tap on the touchscreen selects one of four pre-configured recipes, and the machine can adjust viscosity, serving temperature and overrun to suit each product.

Heat Treatment (GTECH HT)

The Heat Treatment cycle raises the mix to 65 °C, holds it for 30 minutes, then brings it back down to 4 °C. You clean less often while the product stays microbiologically safe.

Bottom-to-top airflow

Air enters at the bottom and leaves at the top, so no ventilation space is needed around the machine and it can sit flush beside other equipment.

Compact and easy to position

Designed to fit into almost any location, with the refrigerated hopper and every daily task managed from the front.

GCARE Connect

Remote access to the machine from a smartphone, tablet or computer. Technicians can check how it is running as though they were standing in front of it, for faster troubleshooting.

Gravity-fed (GR)

A metering valve lets mix and air flow into the freezing cylinder by gravity: simple and immediate, works with any mix, even one with small fruit pieces, and has only a few parts to clean.

Or piston pump-fed (PM)

The PM version uses a piston pump to raise productivity and allow higher overrun, especially with milk-based flavours.

Who is the Giotto 12 for?

The Giotto 12 is for busy venues that want Giotto technology with more hopper capacity and output from a 400 mm wide countertop machine.

• Gelato parlours and dessert bars
• Frozen yoghurt shops
• Busy cafés and takeaway outlets
• Food courts and kiosks

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See the Gelmatic Giotto 12 in action

Giotto range: the ultimate soft serve experience (Gelmatic)

Giotto guided cleaning and priming (Gelmatic)

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What to serve from your Gelmatic Giotto 12

Majors Group supplies everything you need to run it: frozen yoghurt premix, soft serve mix, açaí mix, Rubicone flavours, toppings, cups and spoons, plus hands-on training.

Frozen yoghurt premix

Rubicone froyo mixes: classic, low fat, vegan and high-protein.

• N238P Protein
• Softyogurt Low Fat W
• Softyogurt Vegan NSA

All frozen yoghurt mixes →

Soft serve mix

Creamy and fruit soft serve bases: just add water or milk.

• Pan White Vanilla
• Chocolate
• Matcha 5 Stars

All soft serve mixes →

Açaí mix

Serve smooth açaí soft serve straight from the machine.

• Acai Soft Powder
• Acai Paste

All açaí ingredients →

Flavours

Rubicone classic and fruit pastes to flavour any base.

• Salted Caramel
• Pistachio Pure Sicily
• Mango Alphonso Fruit Paste

Classic pastes → · Fruit pastes →

Toppings

Sauces, crocks and crumbles to finish every serve.

• Chocolate sauce
• Pistachio Crock
• Strawberry sauce

All toppings →

Cones

Waffle and flat-top cones in every size.

• No5 Waffle Cone
• No1 Flat Top Cone
• No6 Waffle Cone

All cones →

Cups

Gelato, froyo and drink cups for every serve size.

• I Love Gelato Cup 3oz
• Fruit Gelato Cup 8oz
• 12oz White Drink Cup

All cups →

Spoons

Paper spoons for gelato, frozen yoghurt and açaí.

• Gelato Paper Spoons
• White Frozen Yoghurt Paper Spoons
• Acai Spoons

All spoons →

Training

Hands-on soft serve and gelato courses with Carpigiani Gelato University.

• INTENSIVE SOFT-SERVE COURSE
• Basic Gelato Course

Gelato University →

Why buy your Gelmatic Giotto 12 from Majors Group?

• Free demonstration: see the Giotto 12 in action at any Majors Group showroom before you buy
• Set-up and menu development: machine set-up, soft serve recipe and menu development for your venue
• One-on-one Gelmatic training: hands-on training so your team can run, clean and serve with confidence
• Since 1993: Majors Group has been supplying Australian food businesses since 1993
• Equipment finance available: ask our team about finance options for your new machine

Call 1800 625 677 or send us an enquiry for a quote on the Gelmatic Giotto 12.