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Gelmatic Giotto 21
Twin-flavour Giotto express gelato – two flavours plus a mix, up to 24 kg per hour.
- ✓2 + 1 mix: two flavours plus a mix from one countertop
- ✓INCODIS 3.0: 7-inch touchscreen with video tutorials
- ✓Heat Treatment: standard, for fewer cleaning cycles
- ✓Natural R290 refrigerant: almost zero environmental impact
See full specifications ↓Free showroom demo ↓
Call us 1800 625 677
Catalogue








Twin-flavour Giotto express gelato – two flavours plus a mix, up to 24 kg per hour.
- ✓2 + 1 mix: two flavours plus a mix from one countertop
- ✓INCODIS 3.0: 7-inch touchscreen with video tutorials
- ✓Heat Treatment: standard, for fewer cleaning cycles
- ✓Natural R290 refrigerant: almost zero environmental impact
See full specifications ↓Free showroom demo ↓
Call us 1800 625 677
The Gelmatic Giotto 21 is a twin-flavour countertop machine that serves two flavours plus a mix (2 + 1) of express gelato, soft serve or frozen yoghurt. It produces up to 24 kg per hour and serves up to 8 x 100 g portions per minute (PM version; 7 on the GR), in gravity-fed (GR) or piston pump-fed (PM) versions.
Express gelato for cafés. Giotto is Gelmatic’s express gelato range: the ideal choice for cafés, coffee shops, restaurants and dessert bars that want fresh, gelato-quality desserts on tap from a compact countertop machine. Looking for a dedicated frozen yoghurt machine? See the Gelmatic BC, BV, HC and MV Easy series on our frozen yoghurt page.
It runs on natural R290 refrigerant, is managed entirely from the front with bottom-to-top airflow, and is controlled from a 7-inch INCODIS 3.0 touchscreen. Heat Treatment and GCare Connect remote connectivity are standard, in white, red or black.
Key specifications
- Flavours: 2 + 1 mix
- Feed system: Gravity-fed (GR) or piston pump-fed (PM)
- Hourly production: Up to 24 kg/h
- Servings per minute: Up to 7 x 100 g (GR) / 8 x 100 g (PM), recovery time 75 seconds
- Single dispensing quantity: 650 g (GR) / 600 g (PM), recovery time 70 seconds
- Hoppers: 6.5 L per flavour (GR) / 6 L per flavour (PM), refrigerated, with level sensor
- Cylinders: 1.5 L per flavour
- Dimensions (H x W x D): 799 x 540 x 785 mm
- Weight: 135 kg (GR) / 145 kg (PM)
- Power supply: 3500 W, single phase, 220–240 V, 50 Hz
- Cooling: Air-cooled, 1 compressor
- Refrigerant: R290 (natural refrigerant)
- Control system: INCODIS 3.0, 7-inch touchscreen
- Colours: White, red or black
- Products: Express gelato, soft serve and frozen yoghurt
Gelmatic technology in the Giotto 21
Control, consistency and performance (2)
- Level sensor: warns when the mix is running low, showing the portions remaining.
- Natural refrigerant R290: a natural gas with almost zero environmental impact.
Programs and recipes (1)
- Self-closing handle and self-service mode: lets customers serve themselves safely while the screen shows your images and videos.
Hygiene, cleaning and food safety (1)
- Heat Treatment: standard across the Giotto range, reducing cleaning frequency while maintaining microbiological safety.
Build, design and convenience (7)
- INCODIS 3.0: a 7-inch touchscreen with built-in video tutorials that guide staff through every procedure.
- Full front management: air flows from the bottom up, so no ventilation space is needed around the machine.
- Silent operation: designed to sit comfortably at a front-of-house counter.
- GCare Connect: remote connectivity lets you read machine data and operate it from a distance.
- Magnetic-drive hopper agitator: keeps the mix uniform and at a constant temperature.
- Removable nozzles: available in different shapes to present each serve the way you want.
- Portion counter: keeps count of every serve dispensed.
Gelmatic technology up close
How the Gelmatic Giotto 21 works, in images from Gelmatic in Italy.

GTECH INCODIS 3.0
Gelmatic's most advanced control system: a 7-inch touchscreen with intuitive icons and a choice of language. It anticipates problems, tells staff the right action to take, and includes a multimedia library of user tutorials.

Four recipes, one tap
One tap on the touchscreen selects one of four pre-configured recipes, and the machine can adjust viscosity, serving temperature and overrun to suit each product.

Heat Treatment (GTECH HT)
The Heat Treatment cycle raises the mix to 65 °C, holds it for 30 minutes, then brings it back down to 4 °C. You clean less often while the product stays microbiologically safe.

Bottom-to-top airflow
Air enters at the bottom and leaves at the top, so no ventilation space is needed around the machine and it can sit flush beside other equipment.

Compact and easy to position
Designed to fit into almost any location, with the refrigerated hopper and every daily task managed from the front.

GCARE Connect
Remote access to the machine from a smartphone, tablet or computer. Technicians can check how it is running as though they were standing in front of it, for faster troubleshooting.
Gravity-fed (GR)
A metering valve lets mix and air flow into the freezing cylinder by gravity: simple and immediate, works with any mix, even one with small fruit pieces, and has only a few parts to clean.
Or piston pump-fed (PM)
The PM version uses a piston pump to raise productivity and allow higher overrun, especially with milk-based flavours.
Who is the Giotto 21 for?
The Giotto 21 is for venues that want two flavours and a mix from a 540 mm wide countertop machine, with the full Giotto technology package.
- Gelato and dessert bars
- Cafés and coffee shops
- Frozen yoghurt shops
- Kiosks and urban venues
See the Gelmatic Giotto 21 in action
Giotto 21: more performance, more flavour (Gelmatic)
Giotto guided cleaning and priming (Gelmatic)
What to serve from your Gelmatic Giotto 21
Majors Group supplies everything you need to run it: frozen yoghurt premix, soft serve mix, açaí mix, Rubicone flavours, toppings, cups and spoons, plus hands-on training.

Frozen yoghurt premix
Rubicone froyo mixes: classic, low fat, vegan and high-protein.

Soft serve mix
Creamy and fruit soft serve bases: just add water or milk.

Açaí mix
Serve smooth açaí soft serve straight from the machine.

Flavours
Rubicone classic and fruit pastes to flavour any base.

Toppings
Sauces, crocks and crumbles to finish every serve.

Cones
Waffle and flat-top cones in every size.

Cups
Gelato, froyo and drink cups for every serve size.

Spoons
Paper spoons for gelato, frozen yoghurt and açaí.

Training
Hands-on soft serve and gelato courses with Carpigiani Gelato University.
Why buy your Gelmatic Giotto 21 from Majors Group?
- Free demonstration: see the Giotto 21 in action at any Majors Group showroom before you buy
- Set-up and menu development: machine set-up, soft serve recipe and menu development for your venue
- One-on-one Gelmatic training: hands-on training so your team can run, clean and serve with confidence
- Since 1993: Majors Group has been supplying Australian food businesses since 1993
- Equipment finance available: ask our team about finance options for your new machine
Call 1800 625 677 or send us an enquiry for a quote on the Gelmatic Giotto 21.
Gelmatic training and new Rubicone flavours
Keep your soft serve menu fresh and your team confident with one-on-one monthly training from our specialists.
- Gelmatic machine training
- Soft serve recipe development
- New Rubicone flavours to try on your menu
- One-on-one monthly training sessions
Book now or call 1800 625 677
Trade in your machine and upgrade to the Gelmatic Giotto 21
Is your current machine holding your business back? Trade it in and put its value towards a new Gelmatic Giotto 21. Upgrading is a chance to increase output, refresh your menu with new products and programs, and run a more reliable machine for years to come.
- Trade-in valuation of your existing gelato, soft serve or frozen dessert machine
- Put the value towards the Gelmatic Giotto 21
- Flexible finance to spread the cost of the upgrade
- Installation, one-on-one training and recipe support on your new machine
Machine consumables and service
Consumable parts wear with every day of production. Replacing them on schedule keeps your Gelmatic Giotto 21 running efficiently, protects product quality and helps prevent costly breakdowns. Contact our service team today to keep and improve your machine’s efficiency.
- Genuine Gelmatic consumable parts, such as scrapers, gaskets and O-rings
- Preventive maintenance to keep your machine at its best
- Repairs and servicing by our trained technicians
- Advice on cleaning and daily care for your model
Contact service today or call our service line 1300 005 777
Technical Specifications
| Weight | 135 kg |
|---|---|
| Dimensions | 78.5 × 54 × 79.9 cm |
| Feeding System | |
| Power Supply | |
| Cooling System | |
| No of Flavours | |
| Colour | Black, White, Red |
| Custom Branding | Available |





